Hello, My name is Jake and I am a School ICT and Media Technician based in North Yorkshire.

In my spare time I run 3 small businesses specialising in IT Equipment Repairs and Support, Web Design and DJ Services mainly working with other small businesses and individuals. In addition to this I also do some photography based work.

Throughout my studying for my CompTIA A+ qualification, I gained valuable skills and knowledge surrounding the fundamentals of working in the IT Industry. These skills included Communication, Technical Support, Ticket Management, Problem Solving, 2nd Line IT Support, Computer Hardware and Repair and Troubleshooting of Networks & Computers

In this Google IT Support qualification, I gained valuable knowledge and skills in various areas of IT support. I learned about the fundamentals of computer systems, networks, operating systems, and security. This included understanding hardware components, troubleshooting common issues, and effectively managing software and system configurations.